3DFINSAU will endeavour to dispatch your order within 2 working days of your order being paid/placed. Upon despatch you will automatically receive your parcel tracking number.
Generally speaking, we aim to deliver your parcel within 4-6 days after your order has been placed. Of course, the courier company do their best to deliver your parcels to the above guidelines. But, but sometimes events beyond their control may mean they may take an extra day or so to deliver. As such, please note that they cannot guarantee delivery within the above service standards.
Important to note:
If your item is going to a rural area, delivery may take an additional 24 hours. Rural deliveries do not require signature.
If you have any questions about the delivery of your parcel, please first check the Track and Trace link sent with your order dispatch email, then contact us if you have any further queries about your order: firstname.lastname@example.org
We are not liable for customs/taxes in customers' particular country.
Free delivery on all orders over $149. Any orders under $149 will have a $20 shipping fee.
Our warehouses are located in Queensland, Australia and Auckland, New Zealand.